Check that the cooktop has been assembled correctly and the burner cap is sitting flat.

The Flame Failure safety feature (where fitted) may have been activated. Hold down the knob for five seconds when lighting

For Natural Gas models the gas supply is connected to the pressure regulator which is supplied with the appliance. Adjust

For Universal LPG models the gas supply is connected to the test point adaptor which is supplied with the appliance

Some types of pans could cause noise when used on an induction cooking zone. The noise does not mean any

When the temperature of a cooking zone is still hot, the relevant H remaining heat indicator lights up on the

If your model has a Control Lock function, check that it is switched off. Check the mains power or the

This is often caused by copper- or aluminium-bottomed pots. Ceramic cleaner should remove the marks. Your cooktop should be cleaned

This is normal. The elements are cycling to prevent the glass from overheating or the controller is cycling to maintain

Baked-on food may have obscured the graphics. Use a razor scraper to remove the spills.